Privacy Policy

Thank you for visiting a Simply Music LLC website, referred to herein as “this Site”.

This Privacy Policy is subject to change by Simply Music LLC (hereinafter “SM”) at any time and at our discretion without notice by updating this posting.

We understand the importance that Internet users place on privacy, and this Privacy Policy describes how we use personal information that is collected at our websites.

Please read this Privacy Policy before using this website or submitting any personal information. California residents, please also see the “Note To California Residents” Section for additional rights that apply to you.

By using this Site, you accept the privacy practices contained in this Privacy Policy. You are encouraged to review the Privacy Policy whenever you visit the Site to make sure you understand how any personal information you provide will be used.

  1. INFORMATION WE COLLECT
    1. Personally Identifiable Information

      In order to serve our customers, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, and sometimes credit card information when such information is voluntarily submitted by our visitors, including, but not limited to, when users visit our Site, register on our Site to place an order, respond to a survey, subscribe to our Blog or Newsletter and in connection with other activities, services, features or resources we make available on our Site.

      We will only use your personal information for the following purposes: (1) to deliver the products and/or services to you that you have requested; (2) to validate your compliance with the terms and conditions; (3) to assist with content improvement and feedback purposes; (4) to reach you, when necessary, regarding your use of the Site or product(s); and (5) for the few situations described below to better serve you.

      We will NEVER share your personally identifiable information with any third party that is not directly affiliated with Simply Music, unless you have given us explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive information on other products and services that may be of interest to you, including related third party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service.

      By submitting your email address on this Site, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email. You may also contact us at: [email protected] We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.

      By submitting your email address on this Site, you agree to allow us to send you information and updates pertaining to your order as well as to respond to your inquiries, and/or other requests or questions.

      By submitting your email address on this Site, you also agree to allow us to use your email address for custom audience targeting on select social media sites, where we display custom advertising to specific people who have opted-in to receive communications from us.

      In addition, you agree that by submitting your telephone contact information on this Site and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR ‘310 et seq. and any applicable state and local “do not call” regulations. We retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.

    2. Non-Personally Identifiable Information

      We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made, send you information you agree to receive about topics we think will be of interest to you and compile aggregate data to help serve site visitors better.

      Emails or newsletters that we send electronically may use techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g. city, state, and county) associated with the applicable IP address.

      Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our Site. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.

      Please note that you do have the option to configure most web browsers to NOT accept cookies. However, be aware that disabling cookies may keep you from having access to some functions or services on our Site or the web-hosted software that runs on our Site.

  2. THIRD PARTY ACTION

    We do not control and are not liable for the actions of any third parties who we may promote. We pride ourselves in working with quality companies, but have no control over the actions of those third parties. While we are not liable for any of the actions, content, or privacy policies of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all of our students and families.

  3. CHILDREN'S PRIVACY

    A parent or legal guardian may register on an SM Site a students under the age of 18, and some basic details may be provided to SM. We do not knowingly collect personally identifiable and private information from children under 18 years of age. If your minor child has provided us with personally identifiable information, you may contact us at the email address listed in Section 6 below if you want this information deleted from our records. We will then remove your child’s information from any database that stores that information.

  4. IP ADDRESSES

    We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.

  5. COMMITMENT TO DATA SECURITY

    All information collected from you is stored in a technologically and physically secure environment. Furthermore, our employees and approved contractors who provide specific, relevant services for us, and who do have access to your personally identifiable information, are required to keep that information confidential.

    We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

  6. CONTACTING US

    If you need to contact us, you can reach us at:

    Global Headquarters
    PO Box: 160663 Sacramento, CA 95816
    Phone: + 1 916 646 0581
    Australian Office
    PO Box: 5026 Darling South, VIC 3145
    Phone: +61 3 9015 4359

    Email: [email protected]

    We strive to provide excellent programs and courses, along with equally excellent Student Services. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using the method listed above.

  7. NOTE TO CALIFORNIA RESIDENTS

    If you live in the State of California, under the California Civil Code, you have the right to request that companies who conduct business in California provide you with a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes.

    Alternatively, the law provides that if a company has a Privacy Policy that gives either an opt-out (often referred to as “unsubscribe”) or opt-in choice for use of your Personal Information by third parties (such as advertisers or affiliated companies) for marketing purposes, that the company may instead provide you with information on how to exercise your disclosure choice options.

    This Site qualifies for the alternative option; it has a comprehensive Privacy Policy and provides you with details on how you may either opt-out or opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

    If you are a California resident and want to request information about how to exercise your third party disclosure choices, please send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). Please send an email to the Privacy Administrator at [email protected], or you may contact us via regular mail at:

    Simply Music LLC
    PO Box: 160663
    Sacramento, CA, 95816

    For all requests, please include your name, street address, city, state, and zip code. We do not accept requests via the telephone or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or do not have complete information.